DEFECTED or DAMAGED ITEM
If the product you receive is defective, damaged, or the wrong product you are eligible for a return if the defect, damage, or wrong product is reported within 48 hours after the delivery date.
Kindly email us the issues to crowdless.2024@gmail.com or calls us on whatsapp/phone at +92 336 3331703 within 48 hours of delivery.
ORDER CANCELLATION POLICY
• Crowdless does not provide "refunds" or offer a "money-back guarantee" for purchased items.
• Customers who make payments have the option to request a cancellation within 24 hours of placing their order. Instead of a refund, the order amount will be converted into a coupon of equal value, which can be used for future purchases from Crowdless within the next 90 days.
ONLY SIZE EXCHANGE
• The item is to be packed and sent via courier to our given address in the same condition.
• Delivery charges apply on exchange.
• Refund or exchange end-to-end process takes 7 – 10 days.
• If the item is to be sent by the customer to the warehouse, delivery charges are to be paid by the customer.
• Please note that no return, no exchange on sale items.